Terms of service

1. Functions of the website

We ask that you attentively read the present Terms of Service which govern navigation on this site. By using this website, you agree to accept the present Terms of Service without conditions.

Before you decide to make any purchase, we ask that you please also read the Terms and Conditions, any order on this site will require acceptation without reservations of the Terms and Conditions.

This website www.silkine.com is made available to the User and/or Buyer over the age of majority or in the company of a parent or legal guardian, by the Silkine Company based in Paris, 10 rue du pot de fer, 75005 PARIS, FRANCE. The site is available, freely and openly, to all and any User who has an internet access.

The expenses necessary to accessing the website with internet are incurred by the User and the Silkine Company can in no way be held responsible for the internet access of any other malfunction relating the network or the User’s equipment.

We are doing our best to keep the site clear and available but we cannot guarantee access at any time, notably in case of updating, maintenance or any other reason that we cannot control.

The present Terms of Service are updated regularly and notably depending on the evolution of the legislation.

Users are free to leave the site if they think the Terms of Service are unsuitable to them. If the User misuses either the site or its content, diverts its use or uses it in infringement to the Terms of Service, we reserve the right to suspend its access to the site.

2. Property and Legal Information

The present websites sites www.silkine.com and www.silkine.fr are published by the Silkine Company based in PARIS, FRANCE, telephone +33143372775, registered at SIRET number 813025509 00015, with intra-community VAT number : FR 93 813535509.

The Silkine Company is a S.A.S.U. with 20000.00 capital shares of 20000 euros, based in PARIS, 10 rue du pot de fer, telephone +33143372775, APE code 4791A, whose President is Corinne COURIVAUD.

This website is hosted by OVH based 2 rue Kellermann in ROUBAIX 59100, FRANCE registered in Roubaix-Tourcoing under number42476141900045.

3. Customer Personal Data

3.1. Collection and Exploitation of Personal Data

The gathering of nominative data, their use for order processing and creation of customer files and their distribution to authorised third-parties for the necessity of processing the payment and orders is subjected to the consent of the concerned person. Data processing, which is kept by the publisher only as a means to a correct administration of orders and commercial relationships, was the subject of a declaration to the CNIL (National Commission for Data Protection CNIL) under number 1800080 v 0.

3.2. Right of Access and Modification or Suppression or your Data

In compliance with the French Data Protection act of January 6, 1978, the Consumer is entitled to access, modify, rectify or suppress his personal data. We only keep your data, with your authorisation, for the sole purpose of keeping you informed of our new products and promotions. In no case do we have access to your bank card data, the secured payment is processed by an external company: Payplug or the Paypal system.

3.3 Type of Collected Data

We ask for your identity and your personal data in the aim to ensure shipping and delivery. You can optionally trust us with your telephone number so that we can inform you as fast as possible in case of a problem or late delivery. You can also choose to give us your date of birth for our personal statistics and so we can wish you a happy birthday with a promotion or other.

Your e-mail address will be used to inform you of the delivery tracking, our promotions and new products if you wish. You can choose to unsubscribe by clicking on the box reserved for this purpose.

The gathered data is mainly destined to be used as part of the customer management, business development, commercial operations, access, modification or opposition to the data, customer and payment administration, delinquency management as well as the delivery and the management of your feedback.

3.4 Third-party access to data

Your data is gathered, transmitted and made available to all concerned belonging to the Silkine Company and its partners and subcontractors notably those processing your order, the commercial, marketing, customer service, administrative, logistics, financial or any other services,

3.5 Cookies

These computer files are stocked on the hard drive of your computer and gather information on your browser in order to improve our service. You can refuse them by changing the settings on your computer.

3.6 Identity of the controller

The Silkine Company, based 10 rue du pot de fer in PARIS, FRANCE, registered in Paris under number 813025509 is responsible for collecting your data.

4. Hypertext links to third-party types

This website can contain hypertext links to third-party websites. Their use is under your responsibility and despite our best efforts, Silkine cannot be held responsible for the content of the pages you access at those sites.

5. Declaration to the National Commission of Data Protection

We have to collect information on buyers, including by using cookies. We may need to transmit your data to our partners. You can oppose the disclosure of your data by writing to us. Users have a right of access and correction of their data, as required by article 34 of the January 6, 1978 law. You can exercise this right in the box provided for this purpose on the site or contact us by e-mail at service.client@silkine.com or by telephone at +33143372775 from Monday to Friday, 10am to 6pm, Paris time.

6. Applicable Law and Enforcement

The Silkine Company, based in PARIS, FRANCE is subjected to French laws. Any opposition regarding the interpretation or the execution of the Terms of Service, failing to find an amicable solution, will be presented in the competent courts in Paris.

The present Terms of Service will take effect starting on October 15, 2015.

7. Intellectual Property

The elements reproduced on the site of the Seller: photos, texts, drawing, graphic design as well as all the other elements, including the present Terms of Service and the Terms and Conditions are its exclusive property. Any reproduction or copying of these elements without the previous Seller’s written agreement may lead violators to be prosecuted.

Furthermore, a page is at the disposal of our Customers in order to let them share their experience with our Silkine products. We inform you that these pages are subject to our approval. We reserve the right to modify, delete partially or entirely their content, particularly in case of a content that would be harmful, defamatory, unauthorised, malicious or infringing private life, rights of image or else inciting violence or racial hatred ; misuse of the site for political, publicity or proselytism reasons ; publication of an advertising or promotional nature ; misappropriation of the discussion space particularly if used as a meeting place ; dissemination of content likely to offend the sensibility of minors or else in the aim to conduct illegal activities or activities compromising the rights of software, brand, pictures or other right holders.